Frequently Asked Questions

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Our products are designed with both dogs and cats in mind! Whether it’s our cozy pet beds, durable collars, or training accessories, each item is made to be comfortable, safe, and enjoyable for either pet. Many of our products are versatile and can be loved by both dogs and cats — because every furry friend deserves quality and comfort.

Absolutely. We’re happy to accommodate custom sizes and colors when possible. Just reach out via our Contact Us page with your request, and we’ll work with you to create something perfect.

We sell both online and at local markets! If you’d like to see our products in person, check our social media or events page for upcoming market dates and locations.

Yes! We’re a family-owned and operated small business. Every product—from dog gear to cozy yarn creations—is made or designed by members of our family with care and attention to detail.

• Biothane pet gear is easy to clean—just wipe it down with a damp cloth and mild soap.
• Yarn products (like blankets) should be spot cleaned or hand washed gently and laid flat to air dry to maintain their shape and softness.